Valve says that you can even get refunds on games that are outside the 14-day window. Can you request refunds for games older than 14 days? However, if it was an International purchase, it can take a little longer than that. You’ll likely see it much quicker than that, but seven days is the number they’ve put on it. How Long Does The Refund Take?īut how long does it take once your request is approved by Steam? Steam says that most purchased made in the United States will take up to seven business days. Valve says that games owned for less than 14 days and played for less than two hours are usually automatically approved, but there might be the occasional game that isn’t for one reason or another. Once approved, Steam will start the official refund process. Generally, they’re going to look for things to back up your claims, such as making sure you don’t have an achievement that says you finished the game, or that you played for way too many hours. It essentially takes less than a minute to finish that process, but now, you have to wait for Steam to approve your request.
Then, give them a reason for the refund and submit your request. You can choose your Steam Wallet, or you can choose the original payment method, such as PayPal or another card. Next, you need to choose what you want the payment to be refunded to. For example, if you choose “I bought this by accident,” Steam will give you the option for to fix technical problems, or to request a refund. Next, you can choose the problem that you’re having with the product. Select the game, and then on the right-hand side of the window, you should see a Support link.
That said, if the video game you bought is in that window, you can open up Steam and head to your Library. Like we already mentioned, you can usually get a refund for anything you’ve had for less than two weeks with under two hours of gameplay.
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